PXG’s Custom Fit-by-Phone Service Available Now: PrecisionFitting, Anytime, Anywhere!

Published: 08/26/2020

Categories: Blog

At PXG, our commitment to developing the world’s finest golf equipment and creating
exceptional customer experiences is relentless. For many of our #PXGTroops, that experience
starts with an in-person custom golf club fitting.

In addition to in-person fittings, available at PXG retail locations and PXG fitting studios across
the country, our professional Fitting Specialists are available to deliver a unique fitting
experience via the phone by calling 1.844.PLAY.PXG.


THE PXG FIT-BY-PHONE PROCESS

Experience the convenience of a PXG fitting from the comfort of your home with our Fit-by-
Phone service. Whether you’re a seasoned golfer or just starting your journey, this personalized
experience ensures your clubs match your unique swing.

Every Fit-by-Phone experience is led by a professional PXG Fitting Specialist. Sessions consist of
an in-depth interview focusing on each customer’s current equipment, playing history, physical
limitations, overall strengths and weaknesses, and the areas they’re looking to see
improvement.

The process can vary between 15-to-60 minutes depending on the player’s questions and the
golf equipment they are looking to purchase.

From preferred shot shape and handicap, to swing tempo and shaft flex preference, PXG Fitting
Specialists consider every aspect of a player’s game to improve ball flight, distance, accuracy,
and confidence.


Leveraging the information received during the one-to-one conversation, Fitting Specialists help
select the PXG clubs and premium shafts from our matrix that best suit the player’s natural
tendencies. Then, they help dial-in the specifications for loft, lie, and weighting to create the
ideal club configuration.


WHO SHOULD CONSIDER BEING FIT BY PHONE?

At PXG we believe the right equipment, that’s properly fit to work with your natural swing
tendencies and goals, will help lower your scores and increase your enjoyment of the game. In a
nutshell, that’s what PXG is all about.

• Convenience: Unable to find a nearby PXG location? Fit-by-Phone brings PXG expertise
directly to you, ensuring accessibility wherever you are.
• Experienced Golfers: Already familiar with your specs or have a clear idea of what you
want? Fit-by-Phone offers a streamlined process, saving you time while delivering
exceptional results.
• Beginners Welcome: Intimidated by in-person fittings? Fit-by-Phone provides a
comfortable alternative, allowing you to focus on your game without the pressure of a
face-to-face interaction


ABOUT PXG FITTING SPECIALSTS

Our professional Fitting Specialists are experts on all things PXG. From products and shaft
offerings to industry fitting trends and expectations, our Fitting Specialists know what it takes
to elevate a player’s game. PXG Fitting Specialists take time to build a relationship, understand
each customer’s needs, and help identify the best equipment for every player.


GETTING FITTED FOR PXG GOLF CLUBS OVER THE PHONE – HERE’S HOW IT WORKS


1. Call PXG: Contact PXG Sales & Support at 1.844.PLAY.PXG to speak with a Fitting
Specialist. You can also call to schedule your Fit-by-Phone session for a future date and
time convenient to you.

• Connect with an Expert: You’ll be introduced to your professional Fitting
Specialist, who is well-versed in PXG products, industry trends, and fitting
expectations.


2. Personalized Interview: Undergo a comprehensive interview focusing on your playing
history, equipment preferences, and swing characteristics.
• Swing Analysis: Share your swing details for a precise analysis, ensuring the
selection of the perfect PXG clubheads and premium shafts. It’s not essential,
but it might be helpful to have your current clubs in front of you to answer
questions about shaft, head model and loft.
• Dial-In Specifications: Work one-on-one with our experts to fine-tune loft, lie,
and weighting, creating the ideal club configuration.

3. Order Placed: It’s as easy as that – once you’re comfortable with the recommendation,
we can go ahead and place your order. If you need a little time to think, we will keep
your specs handy. When you’re ready, just call us back and we’ll be happy to place your
order.


WHY PLAYERS TRUST PXG’s FIT BY PHONE SERVICE

“My boyfriend purchased a set of 0211’s back in June. He had just received emergency surgery
that left him on bed rest, and he noticed the sale on PXG and wanted to take advantage. He called into Player Support to see his options and ask about the sale. He is a newer golfer and had never been fit or hit a PXG club. He asked some basic questions… and found out that he was able to get fit over the phone…Jim Holmgren was the gentleman that helped him, and he was amazing – got him fit over the phone and created a wonderful PXG experience, honestly, for both of us…He truly couldn’t be a happier as a PXG customer and as a PXG player.”
– PXG Customer

“Just got my driver and hybrid via phone fitting. I trust it, and I’m a fit junky. PXG fitters are the
best out there…”
– PXG Customer

“Just got my new PXG 0811 Driver. It looks so good I hate to hit it! It came in a nice black box
and was packed great. As a police officer, I would have never been able to buy it. When I called
to order the guy on the phone was so helpful in getting me fit because I didn’t want to drive
three hours to a pro shop…”
– PXG For Heroes Customer

“Was fitted last night via phone and can confirm, outstanding customer service! Jasi was
wonderful to work with, can’t wait for my new sticks to arrive!”
– PXG Customer

At PXG, our customer relationships go far beyond the first conversation. Whether by phone or
in person, our Fitting Specialists work to cultivate a bond with every player to ensure they’re
happy with their equipment from day one and are welcomed as a lifelong member of the
#PXGTroops. We offer complimentary spec checks to all PXG customers to ensure their
equipment keeps up with their swing and gives them the confidence they need to post their
best scores.



THE IMPORTANCE OF A CUSTOM FITTING

While nothing beats an in-person PXG fitting, PXG’s Fit-by-Phone service offers a personalized,
expert-guided process that will set you up with golf clubs fitted for your swing.
For more information on PXG fittings or to make an appointment, call PXG Sales & Support at
1.844.PLAY.PXG or click here to find your nearest PXG fitting location.


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